Terms of Service

By booking or using the services of Ladybug Cleaning Co. ("Company"), you agree to these Terms of Service. Please read them carefully.

Services

Ladybug Cleaning Co. provides residential and commercial cleaning services in the Las Vegas, Nevada area. Services are described on our website and confirmed at the time of booking.

Booking & Payment

Bookings may be made online or by phone. Payment is due at time of service unless other arrangements are made. We accept major credit cards and other payment methods as listed during booking.

Cancellations & Rescheduling

We request at least 24 hours notice for cancellations or rescheduling. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. Repeated same-day cancellations may result in termination of service.

Access to Property

Client is responsible for providing safe, unrestricted access to the property at the scheduled time. If our team cannot access the property at the scheduled time, a lockout fee may apply.

Satisfaction Guarantee

We offer a 100% satisfaction guarantee. If you are not satisfied with your cleaning, please contact us within 24 hours of service and we will return to address any concerns at no additional charge.

Liability

Ladybug Cleaning Co. is fully insured. In the event of damage caused by our team, please notify us within 24 hours. Our liability is limited to the cost of repair or replacement of the damaged item, up to the amount covered by our insurance policy.

Client Responsibilities

Clients are responsible for securing valuables and informing us of any fragile items, pets, or access instructions. We are not responsible for pre-existing conditions or items not disclosed prior to service.

Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.

Contact

Questions? Contact us at help@ladybugcleaningco.com or (702) 287-7474.